FAQ

Yes, our mats are reusable. The number of uses may vary depending on what you cook with your mat. When used and cared for properly, Silpat® and Flexipan® mats have a service life of at least 2,000 baking cycles. Of course, taking proper care of your mat will help prolong its life. Take good care of it!

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

No, there’s no need to grease your mold or mat. Our products’ fiberglass and non-stick silicone will ensure flawless unmolding every time.

Our molds’ components make unmolding a piece of cake, since they’re so flexible and non-stick. Your cake won’t stick and it’ll look like a pro made it. You can unmold while it’s still hot from the oven (wait a moment so you don’t burn yourself though), or after letting the mold cool slightly for more delicate bakes like madeleines and sponge cake. However, don’t wait for your bake to cool fully before unmolding.

Unlike low-cost molds and mats, high-quality Silpat® and Flexipan® molds and mats can be safely refrigerated and frozen (they can withstand temperatures down to -40°F). You can unmold them as soon as you take them out of the freezer. The same applies to baking. Our products are oven-safe up to 428°F, but let the mold cool down a bit before handling it so you don’t burn yourself.

Our mats and molds are not made to be used like this. Our mats can be used in the oven. The microwave mat can be used in the microwave, since it’s smaller. Our molds are oven- and microwave-safe if they fit in the oven or microwave. Our mats and molds can also be refrigerated and frozen.

Our mats and molds shouldn’t be used on trays or racks smaller than them, as this may damage them. We also recommend making sure that the product edges aren’t touching the oven walls. We recommend using the Silpat baking tray for optimum performance.

Our mats and molds aren't made for barbecuing. Our mats can be used in the oven. The microwave mat can be used in the microwave, since it’s smaller. Our molds are oven- and microwave-safe if they fit in the oven or microwave. Our mats and molds can also be refrigerated and frozen.

Yes, of course! Professional pastry chefs around the world have been baking with our products for over 50 years. Oven temperature depends on the recipe you’re making, but our products can be used at temperatures up to 428°F. You can even use for frozen recipes (down to -40°F).

As the instructions for use say, never place your mat or mold direct contact with a heat source such as a stove or hotplates. Never use a mat or mold at the bottom of an oven, on a grill, or on a barbecue.

Yes, definitely! Simply place your microwave mat right in the middle of your microwave or on its turntable. We recommend using the Silpat® microwave mat, since its octagonal shape was specially designed for this appliance.

Your mat or mold product will immediately begin cooling down after you take it out of the oven. Handle with care so you don’t burn yourself. Your tray or rack may remain hot, or at least warm, for some time after baking.

As the instructions for use say, you should never cut your mat or mold, as this could damage the product and fiberglass particles could end up in your food.

Cutting your mat or mold will impact your product’s food-safe qualities. We therefore strongly advise you against cutting your mat or mold.

The product you receive may look slightly different. Our molds and mats are actually handcrafted, which is why their color may sometimes be a bit darker or uneven. This in no way affects their efficiency, use, or technology.

Mat and mold can be used in an air fryer. However, please be mindful of the temperature guidelines indicated on the packaging to ensure safe and optimal use. It can be used up to 468 degrees F.